AQURIO + GATESTONE DIGITAL

Make every patient interaction easier to access

Make every patient interaction easier to access

Make every patient interaction easier to access

Aqurio brings AI agents to healthcare operations. Gatestone Digital connects them to patient journeys, existing systems, and clear human oversight so access, engagement, and revenue workflows move with less friction.

Aqurio brings AI agents to healthcare operations. Gatestone Digital connects them to patient journeys, existing systems, and clear human oversight so access, engagement, and revenue workflows move with less friction.

Aqurio brings AI agents to healthcare operations. Gatestone Digital connects them to patient journeys, existing systems, and clear human oversight so access, engagement, and revenue workflows move with less friction.

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PARTNER CAPABILITY

From unanswered demand to coordinated care

From unanswered demand to coordinated care

From unanswered demand to coordinated care

Aqurio supports inbound voice, SMS, and webchat, proactive outreach, and interaction intelligence for healthcare organizations. Gatestone Digital brings these capabilities into the flow of care by connecting the right systems, shaping patient journeys, defining safeguards, and measuring what improves access and outcomes.

Aqurio supports inbound voice, SMS, and webchat, proactive outreach, and interaction intelligence for healthcare organizations. Gatestone Digital brings these capabilities into the flow of care by connecting the right systems, shaping patient journeys, defining safeguards, and measuring what improves access and outcomes.

PARTNER OPERATING FLOW

PARTNER OPERATING FLOW

GOVERNED

Patient need

Patient need

Aqurio AI agent

Aqurio AI agent

Healthcare systems

Healthcare systems

Clear next step

Clear next step

WHERE IT CREATES LEVERAGE

Production use cases, designed around the operating outcome

Production use cases, designed around the operating outcome

Production use cases, designed around the operating outcome

Aqurio works where patient access and operational demand meet. Gatestone Digital helps choose the right workflows, connect trusted data, design escalation, and measure the outcomes that matter to patients and care teams.

Aqurio works where patient access and operational demand meet. Gatestone Digital helps choose the right workflows, connect trusted data, design escalation, and measure the outcomes that matter to patients and care teams.

Aqurio works where patient access and operational demand meet. Gatestone Digital helps choose the right workflows, connect trusted data, design escalation, and measure the outcomes that matter to patients and care teams.

01

24/7 patient access

24/7 patient access

Give patients a responsive path for questions, scheduling, and support across voice, SMS, and webchat, even after hours.

02

Scheduling and intake

Scheduling and intake

Support appointment booking, rescheduling, cancellations, intake, and eligibility workflows with updates written back to connected systems.

03

Outreach that closes care gaps

Outreach that closes care gaps

Run thoughtful campaigns for recalls, reminders, preventive care, reactivation, and follow up across the channels patients use.

04

Revenue cycle follow up

Revenue cycle follow up

Make billing and payment outreach easier to act on with clear digital conversations, connected account context, and a simple path to human help.

WHAT WE ENABLE

Partner technology, shaped for the work around it

Partner technology, shaped for the work around it

Partner technology, shaped for the work around it

01

Patient access without the wait

Answer questions, schedule and reschedule appointments, verify information, and route urgent needs across voice, text, and chat at any hour.

02

Proactive patient engagement

Reach patients with timely, relevant outreach for recalls, care gaps, reactivation, follow up, and payment conversations.

03

Interaction intelligence

Use SmartAnalytics to understand every conversation, see where demand is building, and find the next opportunity to improve the patient experience.

GATESTONE DIGITAL SOLUTIONS

Where the platform meets the operating challenge

Where the platform meets the operating challenge

Where the platform meets the operating challenge

AI for Healthcare

Bring healthcare specific AI into patient access, engagement, care coordination, and revenue workflows with the right safeguards.

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Conversational AI Solutions

Create voice and digital interactions that understand patient intent, complete routine work, and escalate with context.

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Digital CX Transformation

Redesign journeys, roles, and measures so every patient interaction feels connected across digital and human care.

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GATESTONE DIGITAL DELIVERY

Start with the patient moment. Build for the full operation.

Start with the patient moment. Build for the full operation.

Start with the patient moment. Build for the full operation.

Gatestone Digital identifies priority workflows, connects Aqurio to the systems already in place, designs human escalation and governance, then improves the experience through real interaction data.

Gatestone Digital identifies priority workflows, connects Aqurio to the systems already in place, designs human escalation and governance, then improves the experience through real interaction data.

Talk to our team

PRODUCTION CONTROL PLANE

PRODUCTION CONTROL PLANE

MONITORED

Aqurio

Clinical safeguards

CONNECTED

Data + consent

ACTIVE

Connected records

ROUTED

Human escalation

MEASURED