SANAS + GATESTONE DIGITAL

Make every voice interaction clearer

Make every voice interaction clearer

Make every voice interaction clearer

Sanas applies AI to speech in real time. Gatestone Digital brings it into contact center operations so customers and agents can communicate with greater clarity, consistency, and confidence.

Sanas applies AI to speech in real time. Gatestone Digital brings it into contact center operations so customers and agents can communicate with greater clarity, consistency, and confidence.

Sanas applies AI to speech in real time. Gatestone Digital brings it into contact center operations so customers and agents can communicate with greater clarity, consistency, and confidence.

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PARTNER CAPABILITY

Clarity that moves every conversation forward

Clarity that moves every conversation forward

Clarity that moves every conversation forward

Sanas provides accent translation, language translation, speech enhancement, and speech intelligence for live conversations. Gatestone Digital connects these capabilities to the contact center environment, employee experience, quality model, and performance measures required for reliable enterprise adoption.

Sanas provides accent translation, language translation, speech enhancement, and speech intelligence for live conversations. Gatestone Digital connects these capabilities to the contact center environment, employee experience, quality model, and performance measures required for reliable enterprise adoption.

PARTNER OPERATING FLOW

PARTNER OPERATING FLOW

GOVERNED

Customer voice

Customer voice

Sanas speech AI

Sanas speech AI

Clearer conversation

Clearer conversation

Confident outcome

Confident outcome

WHERE IT CREATES LEVERAGE

Production use cases, designed around the operating outcome

Production use cases, designed around the operating outcome

Production use cases, designed around the operating outcome

Sanas creates the most value where voice clarity affects trust, efficiency, and access. Gatestone Digital connects the technology to priority journeys, employee workflows, quality standards, and measurable customer outcomes.

Sanas creates the most value where voice clarity affects trust, efficiency, and access. Gatestone Digital connects the technology to priority journeys, employee workflows, quality standards, and measurable customer outcomes.

Sanas creates the most value where voice clarity affects trust, efficiency, and access. Gatestone Digital connects the technology to priority journeys, employee workflows, quality standards, and measurable customer outcomes.

01

Accent translation for global service

Accent translation for global service

Help customers and agents understand one another more easily while preserving each speaker’s voice and expression.

02

Language translation for multilingual demand

Language translation for multilingual demand

Support live conversations across languages without forcing customers or agents into a separate experience.

03

Speech enhancement for difficult audio

Speech enhancement for difficult audio

Improve voice clarity when background noise, connection quality, or audio conditions make the conversation harder to follow.

04

Speech intelligence for continuous improvement

Speech intelligence for continuous improvement

Use conversation signals to strengthen quality, coaching, service design, and performance across the contact center.

WHAT WE ENABLE

Partner technology, shaped for the work around it

Partner technology, shaped for the work around it

Partner technology, shaped for the work around it

01

Voice clarity in real time

Reduce accent and audio barriers while preserving the voice, tone, and expression that make every conversation human.

02

Translation that feels natural

Support multilingual interactions with voice preserving language translation designed for live customer conversations.

03

Speech intelligence with privacy in mind

Turn conversation signals into focused insight that helps teams improve quality, service, and performance without adding friction to the interaction.

GATESTONE DIGITAL SOLUTIONS

Where the platform meets the operating challenge

Where the platform meets the operating challenge

Where the platform meets the operating challenge

AI enabled Agent Tools

Give agents clearer conversations, useful guidance, and a more confident experience at the point of work.

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CCaaS

Add real time speech AI to the cloud contact center stack while preserving routing, workflows, and service continuity.

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Digital CX Transformation

Redesign voice journeys, employee experience, quality practices, and measures around clearer communication and stronger outcomes.

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GATESTONE DIGITAL DELIVERY

Improve the conversation without disrupting the operation

Improve the conversation without disrupting the operation

Improve the conversation without disrupting the operation

Gatestone Digital identifies the right voice journeys, integrates Sanas with the contact center environment, prepares teams, validates quality and safeguards, then measures the effect on experience and performance.

Gatestone Digital identifies the right voice journeys, integrates Sanas with the contact center environment, prepares teams, validates quality and safeguards, then measures the effect on experience and performance.

Talk to our team

PRODUCTION CONTROL PLANE

PRODUCTION CONTROL PLANE

MONITORED

Sanas

Consent + choice

CONNECTED

Privacy controls

ACTIVE

Quality calibration

ROUTED

Outcome monitoring

MEASURED